1.0 Introduction

The focus of this paper shall be limited centrally on the differences that exist between the interpersonal professional verbal communication at the workplace between Australia and Korea. This has been necessitated by the rapid globalization characterizing the world today and it becomes important for employees and potential employees to be aware of these differences. The world is increasingly changing and the borders becoming more porous such that physical distance is becoming of less importance in career considerations.

To achieve the purpose of this report it is important that the four elements characterizing non-verbal communication be looked at elaborately, this is due to its importance in fostering and enhancing interactions in the world today. These four elements are haptics, kinesics, Oculesics and Proxemics (Gesteland R, 1999). An additional element to be looked at is olfactics. Undoubtedly, Korea and Australia represents two nations that are among the rapidly rising economies in the world. They are increasingly becoming attractive destinations for foreign direct investment and consequently new opportunities for employment.

Businesses thrive on a backdrop of efficient interpersonal differences; it is how people interact at both professional and personal level that determines their success in the world of business. It is hence important to focus at the differences in the workplaces of both these countries as far as the non-verbal elements mentioned above are concerned. Of further considerations is the role of culture in influencing interpersonal interactions amongst individuals. In this hence, a look at the cultural differences between Australians and the Koreans becomes of much significance as well as looking at the underlying factors in the both cultures and the attitudes to various issues in life, attitudes that in the long run are bound to have an impact on interpersonal professional verbal and non verbal communication (O’ Sullivan K, 1994).

1.1 Literature review

Culture and interpersonal communication are not inalienable; culture has an overbearing relationship and determines interactions within a certain community. It further goes along way in having an influence on all the cues involved in communication, be it the non-verbal or the verbal. A look at the interpersonal interactions of various groups indicates that there are specific traits that are unique to each group but predominantly lacking in others. An analysis of interpersonal professional verbal communication of any community must also be extended to the culture of that community (Scneider, S, 1997).

Communication can either be verbal or non-verbal but both are a product of culture. Verbal communication has been classified into various important elements. Oulesics refer to the maintenance of eye contact during interactions with the various parties. Kinesics is the various physical expressions ranging from postures, gestures, and frowns, nods among others. Proxemics is the distance that is maintained between two interacting individuals. Olfactics refers to the influence laid upon body smells or odors. Haptics is the use of touch as a non-verbal means of communication.

Non-verbal communication is all about individual communicating with each other without necessarily using words. Whereas beckoning in Australia is common place and is not in any indicated as a lack of disrespect, in Korea it is a sign of rudeness, with people believing that only animals should be treated as such. Australia for example has this practice of gesturing by lifting the palm to indicate that everything is okay. In Korea a palm gesture is a sign for money and readiness to do business. When it comes to facial expressions, there are major differences that exist. In Australia a smile serves that sole purpose of displaying pleasure or a moment of happiness although it might have some other minor functions (Hartley, M, 2005)…

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